Our Natural Products Policies
If you refer anyone send them to our website or our facebook business page. Please advise all individuals to register on our website, and fill out our health form. (We will respond with information on which products to choose. Please read everything!) Individuals will be able to send and receive messages or emails to us @ drsunshinecellfoods@gmail.com on any questions related to products, concerns, and\or problems. There is no refunds, or exchanges due to the nature of our business. If your package is damaged take a clear photo of it, and send to the above email address. It will then be investigated within 24-48 hours and we will then give you a response by email if we’re able to replace the order or an item within the package. When you receive your package take the time to open everything the same day you receive it, and read all information. Do not wait because, we will not be responsible for any perishable products that go bad or get destroyed. (Especially Sea Moss, Fruits, Veggies, Herbal Tonics, Shampoo, and Conditioner Ect. is to be prepared and place in the refrigerator) There is no preservatives in our products or chemicals. Also, please take in mind all products with flavor will vary. We do not customize products for it to taste good it’s healing products (flavor will vary). We change and update products daily, so again taste will vary on certain products,
Return policy
Due to the nature of Sunshine Energy & Cell Foods natural vegetation cell food products, all sales are FINAL. If you have any questions before ordering, please call our office.
Shipping Policy Turnaround
All orders are filled first, and then shipped within 3-4 business days Monday – Friday 9:00am – 5:00pm. If you have any questions about your order email drsunshinecellfoods@gmail.com, and we will respond within 24-48 hours.
Carriers
We use the following carriers to deliver our orders:
UPS
FEDEX
USPS
Order Tracking
If a tracking #(number) is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
the rate charges for the shipping of your order is flat rate shipping. Sunshine Energy & Cell Foods Inc. has no control over these fees. (We only ship in the United States)
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Privacy Policy
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information
Due to the nature of Sunshine Energy & Cell Foods natural vegetation cell food products, all sales are FINAL. If you have any questions before ordering, please call our office.
Shipping Policy Turnaround
All orders are filled first, and then shipped within 3-4 business days Monday – Friday 9:00am – 5:00pm. If you have any questions about your order email drsunshinecellfoods@gmail.com, and we will respond within 24-48 hours.
Carriers
We use the following carriers to deliver our orders:
UPS
FEDEX
USPS
Order Tracking
If a tracking #(number) is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
the rate charges for the shipping of your order is flat rate shipping. Sunshine Energy & Cell Foods Inc. has no control over these fees. (We only ship in the United States)
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Privacy Policy
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information