ALL OUR SEA MOSS GEL IS WILDCRAFTED AND THE TASTE WILL VARY, AND THERE IS NO REFUNDS OR EXCHANGES ON ANY PRODUCTS DUE TO THE NATURE OF OUR BUSINESS. PLEASE OPEN YOUR SEA MOSS AS SOON AS YOU RECEIVE IT, BECAUSE WE WILL NOT BE RESPONSIBLE FOR SPOILED OR DAMAGED SEA MOSS. IT IS REQUIRED TO GO IN THE REFRIGERATOR, SO BE PREPARED TO OPEN AND REFRIGERATE YOUR SEA MOSS GEL. BUY 1 AND GET 1 FREE